At HomeBloom, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a straightforward return and refund process. Please review the following policy for more details.

1. Returns

We accept returns on most items within 30 days from the date of purchase. To be eligible for a return, your item must meet the following criteria:

  • The item must be unused and in the same condition that you received it.
  • The item must be in its original packaging with all tags, labels, and accessories intact.
  • Proof of purchase (receipt or order confirmation) is required.

2. Non-Returnable Items

The following items are non-returnable:

  • Gift cards
  • Final sale or clearance items
  • Items that have been used or altered in any way

If you received a damaged or defective product, please contact us immediately, and we will resolve the issue at no cost to you.

3. Return Process

To initiate a return:

  1. Contact our customer service team at [email protected] to request a return authorization.
  2. Provide your order number and the reason for the return.
  3. We will provide instructions on how to return the item, along with a return authorization number.
  4. Pack the item securely in its original packaging and include the proof of purchase.
  5. Return shipping costs are the responsibility of the customer unless the item is damaged or defective.

Once we receive and inspect the returned item, we will process your refund or exchange.

4. Refunds

After we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If your return is approved:

  • Refunds will be issued to the original payment method.
  • Refund processing time may vary depending on your payment provider (typically 5-10 business days).

Please note that original shipping charges are non-refundable, unless the return is due to a defect or error on our part.

5. Exchanges

If you wish to exchange an item for a different size or color, please follow the return process and place a new order for the item you want. Once we receive the returned item, we will issue a refund for the original purchase.

6. Damaged or Defective Items

If you received a damaged or defective item, please contact us immediately at [email protected]. We will resolve the issue by offering a full refund, replacement, or exchange, depending on the circumstances. Please include photos of the damage or defect with your request.

7. Late or Missing Refunds

If you haven’t received a refund after the processing time, please check with your bank or credit card company first. If you’ve done this and still have not received your refund, please contact us at [email protected].

8. Policy Updates

We reserve the right to update this Return & Refund Policy at any time. Any changes will be posted on this page with an updated effective date.

Contact Us
For any questions or concerns regarding our return and refund policy, feel free to reach out to us:

Thank you for shopping with HomeBloom. We appreciate your business and are here to assist you.