Thank you for shopping at HomeBloom! We are committed to providing you with a seamless shopping experience, including fast and reliable shipping. Please read our shipping and delivery policy to learn more about how we handle orders.
1. Shipping Locations
We offer shipping within the United States and select international locations. If you’re unsure whether we deliver to your location, please contact us at [email protected].
2. Processing Time
All orders are processed and shipped within 1-3 business days after payment is confirmed. You will receive an email notification with tracking information once your order is on its way.
3. Shipping Methods & Fees
We offer the following shipping methods:
- Standard Shipping (5-7 business days)
- Expedited Shipping (3-5 business days)
- Two-Day Shipping (2 business days)
- Next-Day Shipping (1 business day)
Shipping fees are calculated at checkout based on the shipping method selected, as well as the size and weight of your order.
4. Delivery Times
Estimated delivery times are as follows:
- Standard Shipping: 5-7 business days
- Expedited Shipping: 3-5 business days
- Two-Day Shipping: 2 business days
- Next-Day Shipping: 1 business day
Please note that delivery times are estimates and may vary depending on your location, order volume, or other factors beyond our control, such as weather or carrier delays.
5. Order Tracking
Once your order has been shipped, you will receive an email with tracking details. You can also track your order by logging into your account and viewing your order history.
6. International Shipping
For international orders, customers are responsible for any applicable customs duties, taxes, or import fees. Shipping times for international orders may vary, and delays may occur due to customs processing.
7. Damaged or Lost Packages
If your order is damaged or lost in transit, please contact us immediately at [email protected]. We will work with the carrier to resolve the issue and ensure that you receive a replacement or refund, as appropriate.
8. Incorrect or Incomplete Address
Please ensure that your shipping address is accurate and complete. We are not responsible for delays or lost packages due to incorrect or incomplete address information. If your package is returned due to address issues, you may be required to pay for reshipping.
9. Returns & Exchanges
For information on returning or exchanging items, please refer to our Return & Refund Policy.
10. Policy Updates
We may update our Shipping & Delivery policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
For any questions or concerns regarding shipping and delivery, feel free to reach out to us:
- Email: [email protected]
- Phone: 919-693-5361
Thank you for choosing HomeBloom! We appreciate your business and look forward to delivering your order.